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Hotel · Tokyo · Tokyo City Area

Hotel Matsunoi Shurin

A well-reviewed 3-star hotel in Tokyo's Shinjuku area, praised for its staff and service but with modest comfort and facilities ratings.

  • Guest rating 9.5 from 446 reviews
  • Staff rating 9.8 — a standout for service
  • 24-hour reception and security
9.5 Perfect 446 reviews Booking.com 9.5 · 446 reviews

About

Hotel Matsunoi Shurin

Hotel Matsunoi Shurin sits in Tokyo's Shinjuku ward, a 3-star property that has earned an impressive 9.5 guest rating from 446 reviews. The hotel focuses on the essentials: clean, functional rooms with air conditioning and heating, plus a range of practical amenities like a 24-hour front desk, luggage storage, and a safe deposit box.

Guests consistently praise the service and staff, with a 9.8 staff rating, and the hotel scores well for value at 9.6. However, its facilities and comfort scores (6.2 and 7.5 respectively) suggest a more basic stay. The hotel is non-smoking throughout and does not allow pets, and check-in is available from 15:00 to 22:00.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Outstanding staff and service — Rated 9.8 for staff and 9.7 for service, guests consistently highlight the attentive and friendly team.
  • High guest satisfaction — With an overall rating of 9.5 from 446 reviews, the hotel exceeds the area average of 8.9 by a clear margin.
  • Great value for money — Guests rate value at 9.6, indicating they feel the price is fair for what's offered.

Worth weighing

3 to weigh
  • Basic facilities — Facilities score only 6.2, suggesting limited on-site amenities beyond the essentials.
  • Comfort could be better — Comfort rating is 7.5, below other categories, which may mean rooms are less spacious or beds less plush.
  • No pets allowed — The hotel enforces a no-pets policy, which may be a drawback for travellers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Triple Room

  • Sleeping arrangements for 3 persons
  • Shower
  • Heating
  • Air conditioning

Single Room

  • 1 Single bed

Deluxe Double Room

  • 1 King-size bed,1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Locker room
  • Key card access

Room Features

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Tea and coffee facilities
  • Electric kettle
  • Free toiletries

Food & Drink

  • Dining table
  • Cookware/Kitchen utensils

Other

  • Terrace
  • Leisure/TV room
  • Safe deposit box
  • Trouser press

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.5
Perfect 446 reviews

Guest-rated 9.5/10 from 446 reviews

Booking.com · 9.5 · 446 reviews

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Location: The hotel is located in Tokyo's Shinjuku ward, a lively area known for its entertainment, dining, and transport connections.

Getting around: Being in Shinjuku, you'll have access to major train and subway lines, making it easy to explore the city.

Shinjuku-Ku, Hyakunin-Cho 1-11-32, Tokyo, Tokyo City Area, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-22:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
20 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 22:00, and check-out is until 11:00.

Is parking available at the hotel?

The input does not specify parking availability. We recommend contacting the hotel directly.

Are pets allowed?

No, pets are not allowed at Hotel Matsunoi Shurin.

Is the hotel non-smoking?

Yes, the hotel is entirely non-smoking on site.

What room types are available?

Available room types include a Triple Room, Guest Room, Single Room, and Deluxe Double Room with a king-size or double bed.

Does the hotel offer Wi-Fi?

Wi-Fi is listed among the amenities, so you can expect internet access during your stay.

The bottom line

Hotel Matsunoi Shurin is a solid choice for budget-conscious travellers who prioritise service and value over extensive facilities. Its high staff rating and overall guest satisfaction make it a reliable pick in Tokyo, provided you're comfortable with a more basic stay.

9.5Best for travellers seeking a well-serviced, good-value base in Tokyo without expecting luxury amenities.

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